> ## Documentation Index
> Fetch the complete documentation index at: https://deepline.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Intercom: Collect Fin Voice Call By ID

> Get a Fin Voice call from Intercom by its reference ID. Includes SDK V2 guidance, input constraints, response fields, and Deepline credit cost.

Get a Fin Voice call from Intercom by its reference ID.

> [!NOTE]
>
> Tool ID: `intercom_collect_fin_voice_call_by_id`

## Run this action

Use the TypeScript SDK for one call. Use `ctx.tools.execute(...)` inside a Play for durable calls, scheduled calls, or CSV processing.

```ts theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
import { Deepline } from 'deepline';

const deepline = await Deepline.connect();
const result = await deepline.tools.execute(
  'intercom_collect_fin_voice_call_by_id',
  {
    "id": 123
  },
);

console.log(result.toolResponse.raw);
```

### CLI

```bash theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
deepline tools execute intercom_collect_fin_voice_call_by_id --input '{
  "id": 123
}' --json
```

## Example response

The SDK returns this shape at `result.toolResponse.raw`. The example values illustrate the response.

```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
{
  "data": {
    "id": 123,
    "app_id": 123,
    "user_phone_number": "+14155550123"
  }
}
```

Use `deepline describe intercom_collect_fin_voice_call_by_id --json` for the latest machine-readable contract.

## Input reference

Retrieve information about a Fin Voice call using the external reference ID.

| Name | Type | Required | Default | Details |
| - | - | - | - | - |
| `payload.id` | `integer` | Yes | — | The external reference ID |

<details>
  <summary>Show raw input schema</summary>

  ### Input JSON Schema

  ```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
  {
    "type": "object",
    "description": "Retrieve information about a Fin Voice call using the external reference ID.",
    "properties": {
      "id": {
        "type": "integer",
        "description": "The external reference ID"
      }
    },
    "required": [
      "id"
    ],
    "additionalProperties": false
  }
  ```
</details>

## Output reference

Standard tool result payload.

| Name | Type | Required | Default | Details |
| - | - | - | - | - |
| `result.data` | `object` | Yes | — | Response containing information about a Fin Voice call |
| `result.data.id` | `integer` | No | — | The unique identifier for the external reference |
| `result.data.app_id` | `integer` | No | — | The workspace identifier |
| `result.data.user_phone_number` | `string` | No | — | Phone number in E.164 format for the call |
| `result.data.status` | `string` | No | — | Status of the call. Can be "registered", "in-progress", or a resolution state |
| `result.data.intercom_call_id` | `string \| null` | No | — | The Intercom call identifier, if the call has been matched |
| `result.data.external_call_id` | `string` | No | — | The external call identifier from the call provider |
| `result.data.intercom_conversation_id` | `string \| null` | No | — | The Intercom conversation identifier, if a conversation has been created |
| `result.data.call_transcript` | `array` | No | — | Array of transcript entries for the call |
| `result.data.call_summary` | `string` | No | — | Summary of the call conversation, truncated to 256 characters. Empty string if no summary available. |
| `result.data.intent` | `array` | No | — | Array of intent classifications for the call |
| `result.meta` | `object` | No | — | Additional response metadata (status, paging). |

<details>
  <summary>Show raw output schema</summary>

  ### Output JSON Schema

  ```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
  {
    "type": "object",
    "description": "Standard tool result payload.",
    "properties": {
      "data": {
        "type": "object",
        "description": "Response containing information about a Fin Voice call",
        "properties": {
          "id": {
            "type": "integer",
            "description": "The unique identifier for the external reference"
          },
          "app_id": {
            "type": "integer",
            "description": "The workspace identifier"
          },
          "user_phone_number": {
            "type": "string",
            "description": "Phone number in E.164 format for the call"
          },
          "status": {
            "type": "string",
            "description": "Status of the call. Can be \"registered\", \"in-progress\", or a resolution state"
          },
          "intercom_call_id": {
            "type": [
              "string",
              "null"
            ],
            "description": "The Intercom call identifier, if the call has been matched"
          },
          "external_call_id": {
            "type": "string",
            "description": "The external call identifier from the call provider"
          },
          "intercom_conversation_id": {
            "type": [
              "string",
              "null"
            ],
            "description": "The Intercom conversation identifier, if a conversation has been created"
          },
          "call_transcript": {
            "type": "array",
            "description": "Array of transcript entries for the call",
            "items": {
              "type": "object"
            }
          },
          "call_summary": {
            "type": "string",
            "description": "Summary of the call conversation, truncated to 256 characters. Empty string if no summary available."
          },
          "intent": {
            "type": "array",
            "description": "Array of intent classifications for the call",
            "items": {
              "type": "object"
            }
          }
        },
        "additionalProperties": false
      },
      "meta": {
        "type": "object",
        "description": "Additional response metadata (status, paging).",
        "additionalProperties": true
      }
    },
    "required": [
      "data"
    ],
    "additionalProperties": false
  }
  ```
</details>

## Deepline cost

* Pricing model: `fixed` (per call).
* Estimated Deepline credits: `0` per pricing unit.
* Provider-native pricing may still exist outside Deepline credit billing.

## Related documentation

* [Intercom provider guide](https://deepline.com/docs/providers/intercom/guide.md)
* [SDK V2 quickstart](https://deepline.com/docs/sdk-v2/quickstart.md)
* [SDK reference](https://deepline.com/docs/sdk-v2/sdk-reference.md)
* [Run tools across a CSV](https://deepline.com/docs/sdk-v2/batch-csv.md)


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