> ## Documentation Index
> Fetch the complete documentation index at: https://deepline.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Intercom: List Away Status Reasons

> List the away status reasons set up in an Intercom workspace. Includes SDK V2 guidance, input constraints, response fields, and Deepline credit cost.

List the away status reasons set up in an Intercom workspace.

> [!NOTE]
>
> Tool ID: `intercom_list_away_status_reasons`

## Run this action

Use the TypeScript SDK for one call. Use `ctx.tools.execute(...)` inside a Play for durable calls, scheduled calls, or CSV processing.

```ts theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
import { Deepline } from 'deepline';

const deepline = await Deepline.connect();
const result = await deepline.tools.execute(
  'intercom_list_away_status_reasons',
  {},
);

console.log(result.toolResponse.raw);
```

### CLI

```bash theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
deepline tools execute intercom_list_away_status_reasons --input '{}' --json
```

## Example response

The SDK returns this shape at `result.toolResponse.raw`. The example values illustrate the response.

```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
{
  "data": {
    "type": "list",
    "data": [
      {
        "type": "example",
        "id": "id_123",
        "label": "example"
      }
    ]
  }
}
```

Use `deepline describe intercom_list_away_status_reasons --json` for the latest machine-readable contract.

## Input reference

Returns a list of all away status reasons configured for the workspace, including deleted ones.

This action requires no input fields.

<details>
  <summary>Show raw input schema</summary>

  ### Input JSON Schema

  ```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
  {
    "type": "object",
    "description": "Returns a list of all away status reasons configured for the workspace, including deleted ones.",
    "properties": {},
    "required": [],
    "additionalProperties": false
  }
  ```
</details>

## Output reference

Standard tool result payload.

| Name | Type | Required | Default | Details |
| - | - | - | - | - |
| `result.data` | `object` | Yes | — | A list of away status reasons. |
| `result.data.type` | `"list"` | No | — | The type of the object Allowed: `list`. |
| `result.data.data` | `array` | No | — | A list of away status reason objects. |
| `result.data.data[].type` | `string` | No | — | — |
| `result.data.data[].id` | `string` | No | — | The unique identifier for the away status reason |
| `result.data.data[].label` | `string` | No | — | The display text for the away status reason |
| `result.data.data[].emoji` | `string` | No | — | The emoji associated with the status reason |
| `result.data.data[].order` | `integer` | No | — | The display order of the status reason |
| `result.data.data[].deleted` | `boolean` | No | — | Whether the status reason has been soft deleted |
| `result.data.data[].created_at` | `integer` | No | — | The Unix timestamp when the status reason was created |
| `result.data.data[].updated_at` | `integer` | No | — | The Unix timestamp when the status reason was last updated |
| `result.meta` | `object` | No | — | Additional response metadata (status, paging). |

<details>
  <summary>Show raw output schema</summary>

  ### Output JSON Schema

  ```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
  {
    "type": "object",
    "description": "Standard tool result payload.",
    "properties": {
      "data": {
        "type": "object",
        "description": "A list of away status reasons.",
        "properties": {
          "type": {
            "type": "string",
            "description": "The type of the object",
            "enum": [
              "list"
            ]
          },
          "data": {
            "type": "array",
            "description": "A list of away status reason objects.",
            "items": {
              "type": "object",
              "properties": {
                "type": {
                  "type": "string"
                },
                "id": {
                  "type": "string",
                  "description": "The unique identifier for the away status reason"
                },
                "label": {
                  "type": "string",
                  "description": "The display text for the away status reason"
                },
                "emoji": {
                  "type": "string",
                  "description": "The emoji associated with the status reason"
                },
                "order": {
                  "type": "integer",
                  "description": "The display order of the status reason"
                },
                "deleted": {
                  "type": "boolean",
                  "description": "Whether the status reason has been soft deleted"
                },
                "created_at": {
                  "type": "integer",
                  "description": "The Unix timestamp when the status reason was created"
                },
                "updated_at": {
                  "type": "integer",
                  "description": "The Unix timestamp when the status reason was last updated"
                }
              },
              "additionalProperties": false
            }
          }
        },
        "additionalProperties": false
      },
      "meta": {
        "type": "object",
        "description": "Additional response metadata (status, paging).",
        "additionalProperties": true
      }
    },
    "required": [
      "data"
    ],
    "additionalProperties": false
  }
  ```
</details>

## Deepline cost

* Pricing model: `fixed` (per call).
* Estimated Deepline credits: `0` per pricing unit.
* Provider-native pricing may still exist outside Deepline credit billing.

## Related documentation

* [Intercom provider guide](https://deepline.com/docs/providers/intercom/guide.md)
* [SDK V2 quickstart](https://deepline.com/docs/sdk-v2/quickstart.md)
* [SDK reference](https://deepline.com/docs/sdk-v2/sdk-reference.md)
* [Run tools across a CSV](https://deepline.com/docs/sdk-v2/batch-csv.md)


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