> ## Documentation Index
> Fetch the complete documentation index at: https://deepline.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Intercom: Retrieve Help Center

> Get an Intercom Help Center by its ID. Includes SDK V2 guidance, input constraints, response fields, and Deepline credit cost.

Get an Intercom Help Center by its ID.

> [!NOTE]
>
> Tool ID: `intercom_retrieve_help_center`

## Run this action

Use the TypeScript SDK for one call. Use `ctx.tools.execute(...)` inside a Play for durable calls, scheduled calls, or CSV processing.

```ts theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
import { Deepline } from 'deepline';

const deepline = await Deepline.connect();
const result = await deepline.tools.execute(
  'intercom_retrieve_help_center',
  {
    "help_center_id": 123
  },
);

console.log(result.toolResponse.raw);
```

### CLI

```bash theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
deepline tools execute intercom_retrieve_help_center --input '{
  "help_center_id": 123
}' --json
```

## Example response

The SDK returns this shape at `result.toolResponse.raw`. The example values illustrate the response.

```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
{
  "data": {
    "id": "id_123",
    "workspace_id": "workspace_123",
    "created_at": 123
  }
}
```

Use `deepline describe intercom_retrieve_help_center --json` for the latest machine-readable contract.

## Input reference

You can fetch the details of a single Help Center by making a GET request to `https://api.intercom.io/help_center/help_center/ `.

| Name | Type | Required | Default | Details |
| - | - | - | - | - |
| `payload.help_center_id` | `integer` | Yes | — | The unique identifier for the collection which is given by Intercom. |

<details>
  <summary>Show raw input schema</summary>

  ### Input JSON Schema

  ```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
  {
    "type": "object",
    "description": "You can fetch the details of a single Help Center by making a GET request to `https://api.intercom.io/help_center/help_center/ `.",
    "properties": {
      "help_center_id": {
        "type": "integer",
        "description": "The unique identifier for the collection which is given by Intercom."
      }
    },
    "required": [
      "help_center_id"
    ],
    "additionalProperties": false
  }
  ```
</details>

## Output reference

Standard tool result payload.

| Name | Type | Required | Default | Details |
| - | - | - | - | - |
| `result.data` | `object` | Yes | — | Help Centers contain collections |
| `result.data.id` | `string` | No | — | The unique identifier for the Help Center which is given by Intercom. |
| `result.data.workspace_id` | `string` | No | — | The id of the workspace which the Help Center belongs to. |
| `result.data.created_at` | `integer` | No | — | The time when the Help Center was created. Format: `date-time`. |
| `result.data.updated_at` | `integer` | No | — | The time when the Help Center was last updated. Format: `date-time`. |
| `result.data.identifier` | `string` | No | — | The identifier of the Help Center. This is used in the URL of the Help Center. |
| `result.data.website_turned_on` | `boolean` | No | — | Whether the Help Center is turned on or not. This is controlled in your Help Center settings. |
| `result.data.display_name` | `string` | No | — | The display name of the Help Center only seen by teammates. |
| `result.data.url` | `string` | No | — | The URL for the help center, if you have a custom domain then this will show the URL using the custom domain. |
| `result.data.custom_domain` | `string \| null` | No | — | Custom domain configured for the help center |
| `result.meta` | `object` | No | — | Additional response metadata (status, paging). |

<details>
  <summary>Show raw output schema</summary>

  ### Output JSON Schema

  ```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
  {
    "type": "object",
    "description": "Standard tool result payload.",
    "properties": {
      "data": {
        "type": "object",
        "description": "Help Centers contain collections",
        "properties": {
          "id": {
            "type": "string",
            "description": "The unique identifier for the Help Center which is given by Intercom."
          },
          "workspace_id": {
            "type": "string",
            "description": "The id of the workspace which the Help Center belongs to."
          },
          "created_at": {
            "type": "integer",
            "description": "The time when the Help Center was created.",
            "format": "date-time"
          },
          "updated_at": {
            "type": "integer",
            "description": "The time when the Help Center was last updated.",
            "format": "date-time"
          },
          "identifier": {
            "type": "string",
            "description": "The identifier of the Help Center. This is used in the URL of the Help Center."
          },
          "website_turned_on": {
            "type": "boolean",
            "description": "Whether the Help Center is turned on or not. This is controlled in your Help Center settings."
          },
          "display_name": {
            "type": "string",
            "description": "The display name of the Help Center only seen by teammates."
          },
          "url": {
            "type": "string",
            "description": "The URL for the help center, if you have a custom domain then this will show the URL using the custom domain."
          },
          "custom_domain": {
            "type": [
              "string",
              "null"
            ],
            "description": "Custom domain configured for the help center"
          }
        },
        "additionalProperties": false
      },
      "meta": {
        "type": "object",
        "description": "Additional response metadata (status, paging).",
        "additionalProperties": true
      }
    },
    "required": [
      "data"
    ],
    "additionalProperties": false
  }
  ```
</details>

## Deepline cost

* Pricing model: `fixed` (per call).
* Estimated Deepline credits: `0` per pricing unit.
* Provider-native pricing may still exist outside Deepline credit billing.

## Related documentation

* [Intercom provider guide](https://deepline.com/docs/providers/intercom/guide.md)
* [SDK V2 quickstart](https://deepline.com/docs/sdk-v2/quickstart.md)
* [SDK reference](https://deepline.com/docs/sdk-v2/sdk-reference.md)
* [Run tools across a CSV](https://deepline.com/docs/sdk-v2/batch-csv.md)


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