> ## Documentation Index
> Fetch the complete documentation index at: https://deepline.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Intercom: Update Internal Article

> Update an Intercom internal article's title, body, author or owner. Includes SDK V2 guidance, input constraints, response fields, and Deepline credit cost.

Update an Intercom internal article's title, body, author or owner.

> [!NOTE]
>
> Tool ID: `intercom_update_internal_article`

## Run this action

Use the TypeScript SDK for one call. Use `ctx.tools.execute(...)` inside a Play for durable calls, scheduled calls, or CSV processing.

```ts theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
import { Deepline } from 'deepline';

const deepline = await Deepline.connect();
const result = await deepline.tools.execute(
  'intercom_update_internal_article',
  {
    "internal_article_id": 123
  },
);

console.log(result.toolResponse.raw);
```

### CLI

```bash theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
deepline tools execute intercom_update_internal_article --input '{
  "internal_article_id": 123
}' --json
```

## Example response

The SDK returns this shape at `result.toolResponse.raw`. The example values illustrate the response.

```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
{
  "data": {
    "type": "internal_article",
    "id": "id_123",
    "title": "VP of Engineering"
  }
}
```

Use `deepline describe intercom_update_internal_article --json` for the latest machine-readable contract.

## Input reference

You can Update an Internal Article

| Name | Type | Required | Default | Details |
| - | - | - | - | - |
| `payload.internal_article_id` | `integer` | Yes | — | The unique identifier for the internal article which is given by Intercom. |
| `payload.title` | `string` | No | — | The title of the article. |
| `payload.body` | `string` | No | — | The content of the article. |
| `payload.author_id` | `integer` | No | — | The id of the author of the article. |
| `payload.owner_id` | `integer` | No | — | The id of the author of the article. |

<details>
  <summary>Show raw input schema</summary>

  ### Input JSON Schema

  ```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
  {
    "type": "object",
    "description": "You can Update an Internal Article",
    "properties": {
      "internal_article_id": {
        "type": "integer",
        "description": "The unique identifier for the internal article which is given by Intercom."
      },
      "title": {
        "type": "string",
        "description": "The title of the article."
      },
      "body": {
        "type": "string",
        "description": "The content of the article."
      },
      "author_id": {
        "type": "integer",
        "description": "The id of the author of the article."
      },
      "owner_id": {
        "type": "integer",
        "description": "The id of the author of the article."
      }
    },
    "required": [
      "internal_article_id"
    ],
    "additionalProperties": false
  }
  ```
</details>

## Output reference

Standard tool result payload.

| Name | Type | Required | Default | Details |
| - | - | - | - | - |
| `result.data` | `object` | Yes | — | The data returned about your internal articles when you list them. |
| `result.data.type` | `"internal_article"` | No | `"internal_article"` | The type of object - `internal_article`. Allowed: `internal_article`. |
| `result.data.id` | `string` | No | — | The unique identifier for the article which is given by Intercom. |
| `result.data.title` | `string` | No | — | The title of the article. |
| `result.data.body` | `string \| null` | No | — | The body of the article in HTML. |
| `result.data.owner_id` | `integer` | No | — | The id of the owner of the article. |
| `result.data.author_id` | `integer` | No | — | The id of the author of the article. |
| `result.data.created_at` | `integer` | No | — | The time when the article was created. Format: `date-time`. |
| `result.data.updated_at` | `integer` | No | — | The time when the article was last updated. Format: `date-time`. |
| `result.data.locale` | `string` | No | — | The default locale of the article. |
| `result.meta` | `object` | No | — | Additional response metadata (status, paging). |

<details>
  <summary>Show raw output schema</summary>

  ### Output JSON Schema

  ```json theme={"languages":{"custom":["/languages/deepline-prompt.json"]}}
  {
    "type": "object",
    "description": "Standard tool result payload.",
    "properties": {
      "data": {
        "type": "object",
        "description": "The data returned about your internal articles when you list them.",
        "properties": {
          "type": {
            "type": "string",
            "description": "The type of object - `internal_article`.",
            "default": "internal_article",
            "enum": [
              "internal_article"
            ]
          },
          "id": {
            "type": "string",
            "description": "The unique identifier for the article which is given by Intercom."
          },
          "title": {
            "type": "string",
            "description": "The title of the article."
          },
          "body": {
            "type": [
              "string",
              "null"
            ],
            "description": "The body of the article in HTML."
          },
          "owner_id": {
            "type": "integer",
            "description": "The id of the owner of the article."
          },
          "author_id": {
            "type": "integer",
            "description": "The id of the author of the article."
          },
          "created_at": {
            "type": "integer",
            "description": "The time when the article was created.",
            "format": "date-time"
          },
          "updated_at": {
            "type": "integer",
            "description": "The time when the article was last updated.",
            "format": "date-time"
          },
          "locale": {
            "type": "string",
            "description": "The default locale of the article."
          }
        },
        "additionalProperties": false
      },
      "meta": {
        "type": "object",
        "description": "Additional response metadata (status, paging).",
        "additionalProperties": true
      }
    },
    "required": [
      "data"
    ],
    "additionalProperties": false
  }
  ```
</details>

## Deepline cost

* Pricing model: `fixed` (per call).
* Estimated Deepline credits: `0` per pricing unit.
* Provider-native pricing may still exist outside Deepline credit billing.

## Related documentation

* [Intercom provider guide](https://deepline.com/docs/providers/intercom/guide.md)
* [SDK V2 quickstart](https://deepline.com/docs/sdk-v2/quickstart.md)
* [SDK reference](https://deepline.com/docs/sdk-v2/sdk-reference.md)
* [Run tools across a CSV](https://deepline.com/docs/sdk-v2/batch-csv.md)


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